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Can a patient seek redressal for grievances regarding treatment received?

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Dr KK Aggarwal & Advocate Ira Gupta    12 November 2020

Yes, a patient who suffers from the negligent act of the doctors can seek remedy under various laws:

1. Compensatory action - Complaint against doctors, staff or hospital, private or government, seeking monetary compensation before -

  1. Civil Court under law of Torts or Law of Contract,
  2. High Court under the Constitutional Law, or
  3. Consumer Courts under Consumer Protection Act

2. Punitive action - Criminal complaint against the doctor under the Indian Penal Code.

3. Disciplinary action - Complaint seeking disciplinary action against the medical practitioner or the hospital, before statutory bodies that govern the medical practitioners, such as Medical Council of India or State Medical Council.

4. Recommendatory action - Complaint before the National/State Human Rights Commission seeking compensation.

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