Quite often, there are allegations that the case records were not provided timely to the complainant. The DMC and MCI have issued warnings whenever there has been a violation of this clause.

The Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002 state:  

1.3.2: “If any request is made for medical records either by the patients/authorised attendant or legal authorities involved, the same may be duly acknowledged and documents shall be issued within the period of 72 hours.”