V. N. Shrikhande vs Anita Sena Fernandes on 20 October, 2010 Civil Appeal No.8983 of 2010

“If the concerned forum is prima facie satisfied that the complainant is a `consumer as defined in Section 2(d) and there is a `defect, as defined in Section 2(f) in relation to any goods or there is `deficiency in service as defined in Section 2(g) read with Section 2(o) and the complaint has been filed within the prescribed period of limitation then it can direct that the complaint may be proceeded with.”